I like eBay for certain things. I like to buy things that I would normally find at a thrift store around ten years ago. I, sadly, would never buy cookware from eBay. I would prefer my cookware new. Always. I have a hard time taking things from people I know that want to pass it on to me let alone people I do not know. The deals are not falling from trees at eBay.
What I love about Amazon is their customer service. I have never had a bad interaction with them. They try to resolve problems that are not even their responsibility. I love the effort and I reward them with my money and recommendations to others.